Time Session Name Description More Info
10:00 AM - 10:20 AM Future Hub: Tech & Business Innovation Opportunities in VR & AR for the channel
  • Virtual reality is nothing new – but the latest wave of devices has serious backing from major players in the tech space
  • Find out why, combined with augmented reality software, experts are predicting a technology revolution that will effect myriad sectors and markets
  • Learn how you can get involved in this exciting new technology wave
10:00 AM - 10:20 AM Retail Masterclass Theatre Guaranteeing the ideal customer experience in your store
  • Sometimes it’s about the little things – a good customer experience can mean sustainable repeat business
  • Our experts lay out practical tips to help you raise your business’ game in customer satisfaction, through presentation, product election, advice and staff behaviour
CK Kohli, Managing Director, YOYOTech
10:20 AM - 10:40 AM Speed Networking Speed Networking Session 1
Come and meet your fellow delegates in a fast paced business card exchange! Don't get stuck in conversations, keep moving and follow up on worthwhile connections later on in the day. 
10:30 AM - 11:00 AM EXPO Demo Zone Exhibitor Tech Demo 1: Security
  • Familiar with Encryption? ESET will discuss how data security is a vital component of modern business. Not only must you keep your data from falling into the wrong hands, but you have to protect any personal customer data and consider the safety of your employee’s data as well 
  • ESET will cover suggestions on how they can assist with the General Data Protection Regulations which come into play 25th May 2018
  • Highlight how to sell protection against a new generation of threats in the connected world
Speaker: Clare Shipston – ESET Head of External Sales
Sponsored by: 
11:00 AM - 11:20 AM Future Hub: Tech & Business Innovation The Channel in 2025
  • The technology channel is an ever changing landscape – and those who thrive are the ones who worked out how to stay ahead of the curve
  • Listen to our experts explore where they think the channel is headed in the next decade
  • Learn and how you can keep your business relevant in a transient and dynamic marketplace
11:00 AM - 11:20 AM Retail Masterclass Theatre HR/Staff retention – fortify your workforce
  • Keeping your employees happy is as important as keeping your customers happy – and an engaged, motivated workforce is the bedrock of any thriving business
  • Get insight by professionals on how to raise morale in the workplace and hold onto your key talent
Nova Smith, Founder, IT Tablet PC
11:20 AM - 11:40 AM Speed Networking Speed Networking Session 2
Come and meet your fellow delegates in a fast paced business card exchange! Don't get stuck in conversations, keep moving and follow up on worthwhile connections later on in the day. 
11:30 AM - 12:00 PM EXPO Demo Zone Exhibitor Tech Demo 2: Home storage
  • As data usage continues to skyrocket in the work place and at home, more and more consumers are looking to set up localised storage networks
  • Find out about the NAS and home router upgrades facilitating this wave
  • Get hands on with the latest products and see how they could provide you a new revenue stream for your business
Sponsored by 
2:00 PM - 2:30 PM EXPO Demo Zone Exhibitor Tech Demo 3: Gaming
  • In terms of encouraging your customers to regularly upgrade their computers, there’s few better drivers than video games
  • Get clued up on the products fuelling this market, whether it’s Nvidia’s latest graphics card, a hyper-responsive mouse, custom gaming keyboard or VR rig
  • Get hands on and play the games yourself, and see how gaming’s hottest platform could provide you with a new revenue stream
2:20 PM - 2:40 PM Speed Networking Speed Networking Session 3
Come and meet your fellow delegates in a fast paced business card exchange! Don't get stuck in conversations, keep moving and follow up on worthwhile connections later on in the day. 
2:20 PM - 2:40 PM Future Hub: Tech & Business Innovation The Internet of Things – it’s here
  • The term Internet of Things has been banded around for years, but we’re finally starting to see the concept solidify into some tangible uses
  • Learn about the affordable products now hitting the mainstream, whether it’s bio-metric devices for healthcare, or unifying smart hubs
  • Explore how you can capitalise on this burgeoning industry
Phylip Morgan, Managing Director, The Network Group
2:20 PM - 2:40 PM Retail Masterclass Theatre Selling online – a new way of thinking
  • Trading online is more about setting up a website off the back of your store
  • Explore how eBay and Amazon could offer you a new route to business, as opposed to representing a rival
  • Get tips and learn about strategies to ensure your ecommerce business grows
3:00 PM - 3:30 PM EXPO Demo Zone Exhibitor Tech Demo 4: 4k monitors
  • Hardware improvements and powerful processing capabilities aren’t much good unless you have the latest monitors to show off all that raw power
  • Feast your eyes on the latest top of the range monitors and the high quality content and software they are designed for
  • Experience the products that are pushing visual computing boundaries
3:10 PM - 3:30 PM Future Hub: Tech & Business Innovation Videoconferencing & ‘smart’ technologies for business
  • In the office of the future, ever more sophisticated communications hardware and apps will change the way we do business
  • Find out what’s on the horizon and how you can capitalise on the future by setting up the UK’s upgraded, tech-laden workplaces
3:10 PM - 3:30 PM Retail Masterclass Theatre Social media and you
  • Having a relationship with your customer base in the modern world means being social media savvy and engaging on many platforms 
  • Find out from the experts on how to better use your existing Facebook and Twitter accounts
  • Learn about how other platforms, such as Instagram can be used for business purposes
3:30 PM - 4:00 PM EXPO Demo Zone Exhibitor Tech Demo 5: Home Automation
  • Home automation has been on the radar of the tech industry for years, but it’s now that advances have allowed the sector to come to fruition
  • Find out all you need know about the sector from app controlled appliances to cloud based security cameras
  • Experience the latest innovations hands on
3:40 PM - 4:00 PM Future Hub: Tech & Business Innovation DIY: Working Together with the Custom Install Channel
  • Controlling the home digitally through the cloud is no longer a sci-fi fantasy, and tech dealers are in prime position to bolster their revenue with the associated products
  • Learn about systems which control the thermostat from half the world away to having a fridge order groceries when it auto-senses you’ve run out
Jason Girardier, Area Sales Manager, Cedia
3:40 PM - 4:00 PM Retail Masterclass Theatre Build Brilliant Business Relationships
  • A strong sales strategy is a universal goal for any business – and there’s always more to learn
  • Learn about sales force training, motivation, and monitoring
  • Get practical advice you can utilise immediately to give your sales operation a fuel injection
Jon Lloyd, Client Development Manager, Ensize UK